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- All available shipping methods, with estimated costs and delivery dates for each, will be listed in the checkout section before the order is finalized.
- If you have a shipping question that is not answered by our check-out page, please contact us at 800-631-3310. Customer service hours: M-F 8:00 am - 5:00 pm and Saturday 9:00 am - 4:00 pm (CST). Closed on Sundays.
- Please note that a business/shipping day does not include weekends (Saturday or Sunday)or holidays. For example, if your order is placed after 10:00 AM (CST) Friday, the first available ship day is Monday.
- If you need your order quicker than what regular ground shipping allows, we can ship UPS Next Day, 2nd Day, or 3 Day Select. These shipping methods are premium services and all shipping charges are applied to the order. Shipping charges are based upon the size and weight of the package as well as distance and method of shipping chosen. Our site will give you an estimate of the shipping charges.
- You can use our freight estimator by adding items to your cart and going to the checkout process. You do not have to check out to get an estimate. Charges could be impacted both up or down based upon the variables mentioned above. We try our best to economize the shipping without sacrificing service.
- Priority Mail with the US Postal system is also a good service, but it does not have a guarantee. Heavier packages could cost more than UPS ground. Ship time is generally 2-3 days. We guarantee to ship your package within 24 hours but it is not guaranteed by USPS to arrive in time (they could take longer than 2-3 days).
- We will send an email confirmation to you with tracking information. You can track the package directly from your email. If you see something wrong with the package we will do everything in our power to correct the problem. Our toll free number is: 800-631-3310.
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